Every pair is authenticated by CheckCheck, an independent third-party service, before it is shipped to you. Pairs that fail are never forwarded — you are refunded in full.
Because the pair travels seller → us → authentication → you. That extra leg is the whole point: nothing reaches you unverified. Expect roughly 5–10 working days end to end, depending on how quickly the seller dispatches.
No. All sales are final. Please check sizing carefully before ordering — our Condition Guide and each listing's photos and measurements are there to help. See our Returns Policy for the narrow circumstances in which we do intervene.
Each listing states whether the pair is new or pre-owned, and pre-owned listings carry a condition rating and seller photographs. Read the Condition Guide so you know what each rating means.
Cards, UPI, net banking and wallets through Razorpay, or Cash on Delivery where available. We never see or store your card details.
Create a seller account, complete verification, and list your pairs. Listings go live once approved.
After the buyer has received the order and the payout period has elapsed. Payouts go to your registered bank account, and every payout carries a bank reference you can see in your transaction history.
It is not sold. The buyer is refunded and the pair is returned to you. Repeatedly submitting pairs that fail authentication will cost you your seller account, and may incur penalties.
A commission on each completed sale, plus applicable GST and TCS as required by law. Your exact rate is shown in your seller dashboard.
Yes — your order page shows each stage, from the seller dispatching to us, through authentication, to shipment to you.
Not at present. We ship across India only.